Providing Urgent Medical Care to foreign citizens
during their temporary stay in Serbia


Foreign citizens, as well as Serbian citizens who live and work abroad, are entitled to receive urgent medical care.

Citizens of the countries with which Serbia has concluded an international agreement on health insurance receive urgent medical care in Serbia on the basis of health insurance certificate issued in their home countries. Foreign citizens exercise their right to urgent medical care based on certain forms (if such have been prescribed), European Health Insurance Card (EHIC) or on the basis of a document proving their insurance coverage in their home country.

Citizens of the following countries exercise their right to urgent medical care on the basis of a prescribed form: Belgium (Certificate BE/SRB 111), Netherlands (Certificate N/Y-111), Italy (Certificate: IT-7), France (Certificate: SE-21-03A and SE-21-04A), Montenegro (Certificate MNE/SRB-111), Bosnia and Herzegovina (BIH/SRB-111), Macedonia (certificate: RM/SRB 111), Romania (certificate: Y/R 11) and Turkey (TR/SRB 111).

Citizens of the following countries exercise their right to urgent medical care based on the European Health Insurance Card: Austria, Bulgaria, Croatia, Hungary, Germany, Luxembourg,Slovakia, Slovenia and the Czech Republic.

Citizens of Poland and Great Britain exercise their right to urgent medical care based on the certificate of insurance issued in their home country.

In case citizens of the above countries do not have a necessary certificate with them, there is a possibility of providing them with urgent medical care and the certificate is to be requested from their home country insurance organization subsequently.

Foreign citizens who are chronic or acute patients (undergoing dialysis or insulin treatments) need special certificates in view of receiving adequate medical services free of charge in Serbia.

Citizens of the countries with which Serbia has not concluded an international agreement on health insurance pay for urgent medical services received during their temporary stay in Serbia. Upon return to their home country, they may be reimbursed the said amounts by their insurance companies.

National Health Insurance Fund
Jovana Marinovića 2
11040 Belgrade
Telephone: +381 11 2053830
Fax: +381 11 2645042; +381 11 2688420
e-mail: public@rfzo.rs